Last updated: January 4, 2025
In these Terms of Service ("Terms"), the following definitions apply:
By downloading, accessing, or using the Pillar Application or any related services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree to these Terms, you must not access or use our Service. Your continued use of the Service constitutes your ongoing acceptance of these Terms and any updates or modifications we may make.
To use the Pillar Service, you must:
By using the Service, you represent and warrant that you meet all eligibility requirements. We reserve the right to terminate or suspend your access if we determine that you do not meet these requirements.
IMPORTANT: Please read this section carefully.
Pillar is designed as a personal development and self-improvement tool. The Service provides frameworks, insights, and guidance intended to help users improve their relationship skills and habits.
The Service is not a substitute for professional marriage counseling, couples therapy, individual therapy, or any other mental health services. The content, frameworks, and AI-powered coaching features provided through the Service:
If you are experiencing serious relationship difficulties, including but not limited to domestic abuse, addiction issues, thoughts of self-harm, or are considering separation or divorce, we strongly encourage you to seek help from qualified professionals such as licensed marriage and family therapists, counselors, or other mental health providers.
All relationship scores, insights, recommendations, and AI-generated suggestions are automated approximations and may not accurately reflect your specific situation. We make no guarantees regarding the effectiveness of our frameworks or the improvement of your relationship. Results vary based on individual circumstances and effort.
You retain ownership of any User Content you submit through the Service. However, by submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, modify, adapt, publish, and display such content for the purposes of:
You are solely responsible for your User Content and the consequences of submitting it. You represent and warrant that:
You agree not to engage in any of the following prohibited activities:
Pillar offers subscription-based access to premium features. Details regarding pricing, features, and subscription terms are provided within the Application and may be updated from time to time.
All payments are processed through third-party platforms (Apple App Store, Google Play Store). By purchasing a subscription, you agree to the payment terms of the applicable platform. We do not store your payment information directly.
Subscriptions automatically renew unless you cancel at least 24 hours before the end of the current billing period. You can manage and cancel your subscription through your device's app store settings.
Refund requests are handled by the respective app store according to their refund policies. We do not process refunds directly.
We may offer free trial periods. If you do not cancel before the trial ends, your subscription will automatically convert to a paid subscription at the then-current rate.
The Service and its original content, features, and functionality (excluding User Content) are and will remain the exclusive property of Pillar and its licensors. This includes but is not limited to:
You may not copy, modify, distribute, sell, or lease any part of our Service without our prior written consent.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
IN NO EVENT SHALL PILLAR, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
Before initiating any formal dispute resolution process, you agree to first contact us and attempt to resolve any dispute informally. Most concerns can be resolved quickly through direct communication.
If we cannot resolve a dispute informally, you and Pillar agree to resolve any claims relating to these Terms or the Service through final and binding individual arbitration, except as set forth below. The arbitration will be conducted by a neutral arbitrator in accordance with applicable arbitration rules.
YOU AND PILLAR AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
Nothing in this section shall prevent either party from seeking injunctive or other equitable relief in court for matters related to intellectual property or unauthorized access to the Service.
We reserve the right to modify or replace these Terms at any time at our sole discretion. If we make material changes, we will provide notice through the Service or by other means. Your continued use of the Service after any changes constitutes your acceptance of the new Terms.
We encourage you to review these Terms periodically to stay informed of any updates. The "Last updated" date at the top of this page indicates when these Terms were last revised.
If you have any questions about these Terms of Service, please contact us: